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Advice & guides

Drainage advice from people who've actually cleared the drain.

No filler, no scare-pieces, no listicles. Practical posts written by working drainage engineers in New Malden, mostly answering the questions we get asked on the job.

Tom Bradley··4 min read

Burst Main or Blocked Drain | How to Tell in New Malden

Water on your street or garden? Learn how to tell a burst supply main from a blocked drain in New Malden, and who to call for each. Clear signs explained.

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Jordan Page··7 min read

Bathroom Smells of Sewage | Five Checks Before You Call

Sewage smell in your bathroom isn't always a blocked drain. Run these five checks yourself before spending money on a callout. Specific, fast, actionable.

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Jordan Page··4 min read

Blocked Drains West Barnes New Malden | Why They Recur

Some West Barnes and Beverley Park drains block every few months. Here's why certain streets are repeat offenders and what actually fixes the problem.

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Steve Marsh··7 min read

Why Does My Drain Flood in Heavy Rain | Real Causes

Your gully or manhole backs up every downpour for a reason. Steve Marsh explains the four real causes and what a camera survey shows. Honest and specific.

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Steve Marsh··6 min read

CCTV Drain Survey New Malden | Before You Buy

Skipping a CCTV drain survey before buying in New Malden can cost thousands. Here's when you need one and what it typically uncovers.

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Jordan Page··12 min read

New Build Drainage Problems New Malden | Know the Snags

New builds around West Barnes hide real drainage defects. Here's what to check before your snagging period closes and the developer walks away.

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Tom Bradley··7 min read

Clay Drain Pipes New Malden | What Owners Must Check

Period homes in New Malden often sit on century-old clay drains. Here's how to spot the warning signs and decide whether relining or replacement makes.

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Priya Nair··7 min read

Fats Oils Grease Blocking Drains | The Fatberg Warning

A 500-metre fatberg cleared near Heathrow in March 2026 shows what FOG does to London's sewers. Here's what New Malden homes and takeaways need to know.

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Priya Nair··6 min read

Blocked Drain Responsibility New Malden | Who Pays

Homeowner or Thames Water? Find out exactly where your drain responsibility ends in New Malden and who foots the bill when something blocks.

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Danny Whelan··3 min read

Collapsed Drain Repair New Malden | No Digging Required

A Beverley Park garden nearly got dug up before we ran a CCTV survey and relined the collapsed drain instead.

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Danny Whelan··4 min read

Plastic Wet Wipes Ban | Your Drains Still at Risk

England's plastic wet wipes ban doesn't kick in until May 2027. Here's why New Malden drains are still at serious risk right now, and what to do about it.

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Tom Bradley··4 min read

Commercial Drainage New Malden | Contracts vs Call-Outs

Grease traps, planned jetting, landlord obligations: what New Malden businesses and landlords actually need to manage drainage without costly emergencies.

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Jordan Page··6 min read

Unblock Drain Yourself New Malden | When to Stop and Call

Some New Malden drain problems don't need an engineer. Here's what you can safely fix yourself and when to put the plunger down and call.

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Steve Marsh··9 min read

Are Flushable Wipes Safe for Drains | The Honest Answer

A drainage engineer's honest take on why 'flushable' wipes aren't safe for drains, what we pull out of pipes, and what should never go down the loo.

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Jordan Page··10 min read

Emergency Drain Unblocking New Malden | What to Do at 2am

Blocked drain at 2am in New Malden? Here's what to do before the engineer arrives, what makes it worse, and when it's a genuine emergency.

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Blocked drain? Call 0204 652 1004